how to get refund from unauthorized transaction

najma2312

my 9 year old daughter used my phone to make unauthorised transactions on this game. How can I get refund for this?

Abbas0408

@Rishu23 do you know if they can get a refund??

AAA95PLAYZFRIEND

man actually i do not know if we actually can

LOGGY_GAMER123

@najma2312 yes you can refund it if you used google play to top up

PIizik

This is first time we have this problem. You probably need checks. Contact support@sanboxol.com or Thebigboy#8381 in discord.

Rishu23

@najma2312 if the transaction is done on android phone pls check google playstore settings and apply for refund, if its iOS then https://www.imore.com/how-to-get-refund-itunes-app-store